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Thunder Company Store Hours: Monday-Friday 10am-4pm*

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    How can I search for a product?

    You can search for a product on our web site by using the search engine. Simply enter a general one or two word description and the system will give you a query of any item(s) we have available on our site.

    Tips on using the search engine: We suggest typing in minimal words to optimize your search. For example, if you are looking for rivalry merchandise, simply type in "rivalry" in the search engine and it will produce a list of item(s) we may have available on the site.

    Please be advised that we carry as many products as possible, however sometimes we may not have the item you are looking for available. We suggest checking back periodically to see if we have added your desired product, as we are continually expanding our merchandise selection.

    If you still cannot find your desired item using our search engine, please send us an email with the details of your merchandise inquiry by using the contact us form.

     

    Why don't you have my size available on the site?

    If a size is not available, it is most commonly on backorder. If an item is on backorder, it generally takes 10-15 days to restock. Please peruse the site again in the next 2-3 weeks for availability. We apologize for these types of delays.

     

    What if I don't see an item on your site that I want?

    We suggest checking back periodically to see if we have added your desired product, as we are continually expanding our merchandise selection.

    You can also send us an email with the details of your merchandise inquiry by using the contact us form.

     

    What happened to the item that was on the website last weekend?

    We make every effort to keep the online stores stocked with merchandise, but during intense demands for a school's product, out-of-stock items or sizes may not be pulled off the site.

    We suggest checking back periodically to see if we have added your desired product, as we are continually expanding our merchandise selection.

    You can also send us an email with the details of your merchandise inquiry by using the contact us form.

     

    How can I make a product suggestion?

    We frequently are looking to see what our users are would like to see available on the website. Please click here to send us an email with details of what you would like to see available on our website.